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Jennifer was absolutely amazing! My custom cake topper was unfortunately lost by UPS, and even though it was completely outside of her control, Jennifer immediately stepped in to make it right. She remade my order the same day and rushed the replacement out because she knew I needed it for a birthday celebration.

Her communication throughout the entire process was incredible—responsive, kind, professional, and genuinely concerned about making sure I received my order in time. And when it arrived, it was PERFECT! The quality and attention to detail were beautiful and exactly what I wanted.

This is the kind of customer service that makes you want to support a small business again and again. I would absolutely recommend Custom Cutters of Houston and will definitely order from Jennifer again! ❤️

Loved it!!

Exactly how I pictured the cake topper to look. Thank you.

Works always top tier, great turnaround time and awesome customer service!

Every edible image I've purchased has been great! The colors are spot on, her shipping is fast and she has great customer service. Even better, the edible paper she uses smells so good! Thank you!

We've had such a wonderful experience working with Jenny!

The toppers are always beautifully made, exactly as requested, and consistently delivered on time. We really appreciate your attention to detail and reliability, it makes our job so much easier.

Thank you for always coming through for us.

great service, speedy, great images, friendly.

Wonderful!! So easy to work with!

Great service

Perfect every time, easy to put an order in, lighting turn around... 1000% recommend 👌

Always does an amazing job, super friendly

Perfect every time